Please browse our list of frequently asked questions and answers below. Feel free to contact us and talk to a live representative who can help with any additional questions not listed below.
Are your products hand-made in America?
Yes. Our manufacturing facility is located in the Shenandoah Valley region of Virginia and all of our raw materials are sourced regionally. All of our products are manufactured in-house and there are hands on every part of the process.
Where can we ship our products?
River Valley Customs is able to ship our products anywhere in the continental United States. We work one-on-one with our customers and contractors to ensure great results no matter what part of the country you’re in.
Can we customize products to match your existing gingerbread trim?
Yes. If you provide us with detailed designs, pictures, or even a piece of your existing trim (as long as it isn’t badly damaged), we can reproduce it with a high degree of accuracy.
Do you offer standard, pre-fabricated pieces?
Yes. If matching existing trim isn’t a priority or you’re simply interested in giving your home a completely new look, we offer a standard line of pre-fabricated designs for each of our products.
Can you hire us to install our own products?
At the moment, River Valley Customs is only offering gingerbread trim installation services to Virginia residents who live within 50 miles of the City of Harrisonburg. For customers outside that range, we work closely with your contractor or the person installing your trim to ensure a smooth and stress-free process.
Contact Us To Start A Gingerbread Trim Restoration Project Today!